Job in Other, Accounting & Finance and Telecommunication

Job Description

• Must have hands on deep understanding of both domestic and international flight ticketing operations, must have worked on GDS & billing systems directly.
• Must have existing relationships with key travel agents in Mandalay region including upper Myanmar, strong understanding of travel business.
• Strong knowledge of airline system, promotions and news about airlines and systems
• Develop and maintain an extensive customer database.
• Maintaining and developing strong, sustainable relationships with key travel agency clients, as well as corporate and direct clients
• Build the entire operation plan including defining key KPIs
• Responsible for scaling up operations within upper Myanmar.
• Leveraging business data to address latent demand and plan resourcing / assets accordingly.
• Build, lead and coach the team to grow them into leaders.
• Relationship building and establish strong B2B network
• Firm cooperation between network and well understanding of customer service.
• Building strong cooperation within the organization across all departments.
• Gather market and client information and following up with visits to develop new business.
• Keeping contact with customers and answering their queries through mails and calls on regular basis.
• Develop and maintain an extensive customer database.
• Maintain professional internal relationships
• Other duties assigned by the management

Job Requirements

• Minimum 7 years of work experiences in related role with 5 years in a managerial capacity
• High degree of comfort with computers
• Able to manage both junior operational staff as well as business stakeholders.
• Prior experience in Operations preferred.
• Adaptable; Enjoys working in a fast-paced, fast-changing environment
• Strong motivator and collaborator
• Strong planning, execution, and coordination skills
• Excellent leadership, management, problem solving, negotiations, interpersonal and communications skills

Job Description

A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors.

The Team Leader's responsibilities are to ensure individual advisors are performing against targets, while reviewing their performance and coaching them to do so. 

• Flexible to work on-shift assignment if required.
• Analysis of Customers Satisfaction vs. Dissatisfaction.
• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching
• Agents level Monitoring and site by site feedback
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishment
• Encourage creativity and risk-taking
• Suggest and organize team building activities Do weekly Calibration with training       team for better call quality management.
• Conduct call listening join session for overall call handling skill improvement.
• Show improvement in AHT and reduction in repeat.
• Support contact center operation team Quality improvement opportunities.
• Share Monthly performance improvement report and do assessment with Managers.
• Publish CSO wise Quality score.(Min 15 calls each CSO)

Job Requirements

• Any Grauated
• Proven work experience as a team leader or supervisor.
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.
• Decision-making skills.

Job Description

The role holder is responsible for answering incoming calls to provide information about Bank products, performing transactions and addressing complaints.

• Confers with customers by telephone to provide information about Bank products or services, execution of transactions
• Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
• Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Keep abreast of product knowledge to ensure information is given to customers in accurate manner
• Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
• Prepare report periodically by collecting and analyzing customer information

Job Requirements

• Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
• Experience working with customer support would be an added advantage.
• Passionate in customer service
• Excellent communication and problem solving skills.
• Must be able to work in shift and weekend.
• Jobs are available in Mandalay.
• Ability to multi-task, prioritize and manage time effectively.
• Strong knowledge in Microsoft Office

Job Description

• Establish and maintain financial & accounting policies and procedures for the company.
• Develop and create an up-to-date accounting system to manage effective bookkeeping procedures. 
• Find ways to reduce or maintain costs by studying financial reports and business processes.
• Develop a financial reporting system and inform upper management of the financial performance of the company.
• Financial Analysis - to analyze current and past trends in key performance indicators including all areas of Sales Revenue, COGS, OPEX and CAPEX.
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance.
• Coordinate and oversee the Budgeting, Operating Business Plan and Financials Modeling
• Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision-making purposes.
• Supporting Senior Management Team and Departments heads with in-depth analysis.
• Analysis and reporting for business efficiency and proper accounting entries.
• Monitor the financial position and results of the company, ensuring an accurate understanding of the information and implications.
• Aid management in financial decisions.
• Stay up to date with technological advances and accounting software to be used for financial purposes.
• Make sure financial legal requirements are met.
• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.
• Handle all finance and accounting information in a confidential manner.
• Any other ad-hoc requested by COO, MD or Director.

Job Requirements

• Qualified accountant with Degree in Finance or Accounting (or its equivalent)
• At least 5 years of relevant experience in finance/accounting function, able to manage full set of accounts
• Must be proficient in tax matters
• Familiar with use of accounting/ERP software
• Good knowledge of IFRS or similar accounting standards
• Strong verbal and written communication skills
• Meticulous with high standard of accuracy
• Positive attitude towards learning
• High level of energy and resilience to thrive/navigate in a startup environment
• Comfortable working in a fast-paced and dynamic environment, demonstrates cultural sensitivity and armed with good interpersonal and communication skills
• Fluent in English

Job Description

• Planning and managing campaigns to promote companies’ products
• Responsible for developing and coordinating sales and promotional programs
• Searches for new and competitive markets to improve the company's customer base, advises senior managers on market trends
• Monitor and analyze sales promotion results to determine cost effectiveness of sales and promotion campaigns.

Job Requirements

• Bachelor's degree in Sales & Promotion or related field
• Excellent understanding of OTC Market (Over the Counter medicine)
• Have good relationship with Outlet and Pharmacy
• Strong creative and analytical skills
• English 4 skills
• Computer skills 

Job Description

Risk Manager at a Leading International Financial Services Company in Mandalay

• Responsible for managing the operational risk, credit risk, and international control functions

• Up to 2,500,000 MMK + other attractive benefits

About the Company

Our client is a leading financial services company which provide customers with the best financial services in Upper Myanmar.

The Role

• Managing operational risk identification and assessment including coordinating the annual risk mapping process

• Develop and maintain a framework for the conduct within the branches and Head Office departments on the key risk areas

• Perform credit analysis and monitoring the credit risk

• Prepare and develop the reports for risk department (including operational risk, internal control, credit risk and compliance)

Job Requirements

• Minimum 5 years of working experiences in Risk Management or Internal Audit at Financial Services Industry with minimum 2 years of working experiences on supervisory roles

• Bachelor’s Degree in Business Administration, Finance, or Risk Management

• Certified CPA, ACCA, CIA or CISA are preferable

• Business English is a must

• Preferred result-oriented candidate with the ability to lead the team

Job Description

This role holder will perform credit and collections for customer accounts and to assist supervisor in proactively managing portfolio which has defaulted either in interest or principal or both interest and principal payments with the objective of stemming the deterioration of the quality of such assets to the status of 90 days past due. And to maximise the collections of all excesses and past due instalments. The role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer on boarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and social development in Myanmar through nation-wide financial inclusion.

• Effectively executes the Value Centre’s business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion

• Use the daily computer-generated report showing all accounts with excesses whether there is an approved limit or otherwise, or where instalment payment either of interest or principal or both interest and principal is not paid as and when due.

• Daily monitor and exercise unsecured credit control over all such accounts.

• Contact the Branch Manager/Relationship Manager (hereinafter referred to as the Branch) of the Branch where the affected account resides to determine the action taken by the Branch to collect the amount due.

• Recommend repayment programmes to clients.

• Conduct site visitor to determine and verify the business for clients viability.

• Ensure timely and accurate updating of progress reports to facilitate decision-making by the approving authority.

• Follow up on Legal Action with clients.

• Strictly comply with the regulations of the Central Bank of Myanmar at all times.

• To carry out any other duties or special project which may be assigned to you from time to time by supervisor.

Open To

New graduates

Male/Female

Job Requirements

• Graduate in any discipline.

• Good communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.

• Proficiency with Microsoft Office application is required.

• Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.

• Incumbent must be multi-task oriented, organized, have ability to set priorities and meet deadlines and take pride in one’s work

• 1 year working experience in related industry and also welcome for new graduation

Job Description

• Acting as a first point of contact: dealing with correspondence and phone calls.
• Managing diaries and organizing meetings and appointments.
• Booking and arranging travel, transport and accommodation.
• Record notes and messages for MD
• Organizing events and conferences.
• Reminding the MD of important tasks and deadlines.
• Typing, compiling and preparing reports, presentations and correspondence.
• Managing databases and filing systems.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff, suppliers and clients

Open To

Repatriate

Female

Job Requirements

• Any Graduate
• Fluent in both Chinese and English Language
• Must have good communication skill and good personality
• Proficient in computer technology especially Microsoft Office applications
• Proven experience working as a personal assistant required
• Proactive and enthusiastic about delivering positive results

Job Description

* One of the leading Myanmar’s manufacturing companies is on the hunt for HR Manager for Mandalay Region.

Job & Company Description: 

* Myanmar’s leading Manufacturing company is looking for an experienced Manager who will be responsible for a broad range of activities requiring strategic input through to detailed implementation, to oversee all aspects of human resources practices and processes.

Open To

Male/Female

Job Requirements

Job Experience & Skills Required: 

* Must have more than 5 years of experiences in the HR industry 

* Possess great communication, interpersonal, persuasion, and problem-solving skills.

* A high level of English proficiency is a must. 

* Regional people from Mandalay are welcomed to apply for Mandalay base

JOB DUTIES AND RESPONSABILITIES
 Lead and manage regional fleet team (drivers, etc.) as per fleet management guidelines
 Organize the drivers’ weekly schedule
 Monitor the fleet maintenance and fuel consumption for each vehicle and keep records 
 Ensure all cars are in good conditions 
 Make sure all the drivers follow the rules carefully in accordance with the national traffic rules
 Check and keep record on all the car documents (insurance, log sheets, driver regulation, agreement, wheel tax, fuel book, etc.)
 Report any accidents immediately to the fleet manager and regional manager
 Manage and coordinate vehicles rental Monitor the fuel consumption closely and keep accurate records of fuel supplied to each vehicle
 Manage an overall fleet of +30 vehicles of different types (light, utilitarian, heavy-duty, cranes, forklifts, 4x4, etc.)
 Manage and follow-up with service providers (Vehicles rental companies): contacts, invoices, payments, customer service relations

Job Description

- Arrange general supply process and supplier relation.

- Organize all the requirements of the office - related activities.

- Must be interested in office work.

- Other job assigned as needed.

- Handling basic office duties, such as answering and routing phones, responding to emails, data entry and reporting.

- Answering questions and finding information for employees, vendors and clients.

Job Specification

- Any graduate

- 1 year Experience in admin field

- can use Microsoft office

- Good communication and interpersonal skill

- Creativity and strong problem solving skill