by
AA Medical
on 03 March, 2020
Responsibilities
- Troubleshoot End-users' problems, encounters, find out End-users' needs.
- Train applications systems to end–users.
- Follow ad-hoc problem-solving ways and consequences.
- Exercise daily operations according to guided documentations, procedures, manuals, standards, checklists, guides, helpdesk supports of IT Application systems including data, process and business flow of system.
- Trace and report problems of application systems including Off-the-Shelf to application leader and departmental manager
- If needed, provide solutions , suggestions and insight to upper management.
- Other duties as assigned.
- Provides support for application users in the organization, achieving business goals.
- To enable technology to support the business in application area.
Requirements
- Any graduate with Diploma and certificate from IT industry
- At least one year of working experience in related industry
- Good knowledge in Software Development Life Cycle (SDLC)
- Basic knowledge of Database Management System (DBMS)
- Basic Knowledge of Business Operations and Accounting Rules
- Good Troubleshooting
- Good communication skills, Good problem –solving skills
- Positive- attitude, self-motivated and work ethics
- Good English communication skill
- Fair knowledge of Accounting and Enterprise Resource Planning (ERP) system.
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