Job Description
The role holder is responsible for answering incoming calls to provide information about Bank products, performing transactions and addressing complaints.
Job Requirements
Job Description
Job Description
Job Requirements
Job Requirements
Job Description
This role holder will perform credit and collections for customer accounts and to assist supervisor in proactively managing portfolio which has defaulted either in interest or principal or both interest and principal payments with the objective of stemming the deterioration of the quality of such assets to the status of 90 days past due. And to maximise the collections of all excesses and past due instalments. The role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer on boarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and social development in Myanmar through nation-wide financial
inclusion.
Job Requirements
Job Description
This role holder will handle the SME Portfolio & analyse the SME PL & NPL loan accounts. He will handle the maximum amount 1 Billion of OD, SME, Terms loan, Two Step Loan and Normal Loan accounts & put more effort to get more Collected Amount. He will report New Assign, Total delinquent accounts & Total NPL account to VCGM, DVCGM & MDY Head daily.
Job Requirements
Job Description
Responsibility 1: New Business Production and sales
Responsibility 2: Bancassurance Relationship Management
Responsibility 3: Training of Bank Personnel
Responsibility 4: Product Development and Research
Job Requirements
Job Description
Responsibility 1: New Business Production and sales
Responsibility 2: Bancassurance Relationship Management
Responsibility 3: Training of Bank Personnel
Responsibility 4: Product Development and Research
Job Requirements
Job Description
Job Requirements
Job Description
DUTIES AND RESPONSIBILITIES
2.Credit Performance Management
3.Reporting and Others
Job Requirements
Job Description
Under general direction of Section Head of Regulatory Compliance, Head of Legal and Compliance, the Compliance Officer (Regulatory Reporting) will focus on the reporting responsibilities between the bank and regulators and other institutions to ensure that all the key personnel are properly briefed and that communication with regulators and official bodies is conducted in an effective and timely manner.
Job Requirements
Job Description
> Customer Base Segmentation as per the Customer behavior as HVC, GVC,MVC, LVC & Zero usage base.
> Incremental Revenues through Retention & Cross Sell/Up sell Campaigns and reducing Base Decay as per agreed AOP.
> To increase REC Base - Effective segmentation and customer offer to ensure customer stickiness.
> BaseManagement through retention Campaigns for Baby Care & M2+.
> Effective use of medium of communication SMS/SMP/USSD/PCN to maximize returns.
> Identify new segmented product and schemes to increasing the REC & incremental revenue.
> Forecast demands based on analysis off takes.
> Product Configuration of New Segmented Products in system
> Planning 360 degree Customer Communication.
> New Product development & Handling GTM for new Products and Sites.
> Creation and management of CLM Framework to Drive AOP Targets through an effective CLM strategy.
> Lead and Manage Micro Segmentation Programs driven from Business Intelligence.
> Competition Benchmarking and Market Research.
> Support in increasing Market Efficiency via Distribution Machinery through various site level programs basis the insights gained from market research.
> End to end execution of Unified Grid; segmented product offered to customers based on various usage and behavioral KPI’s to drive DL in an ARPU accretive manner without diluting rate.
> Monitoring of Data Download and Revenue to analyze data and identify geographies where competition is gaining, find root cause and take corrective actions, aligning the sales team and channel partners for the same.
> Ensure execution of effective communication via available communication channels such as SMS, BOD and other communication and tracking efficacy of the channels.
> Monitoring QREC churn on a mom basis, to identify sudden increase or drop, abnormality over YOY trend and take corrective actions, rolling out lucrative segmented products to bring back the non-data Data Users.
> Various Campaign launches to incentivize the retailers and push the sales force to drive win backs QREC at retail end
> Custodian of handholding grids aimed at reducing rate shocks to customers and hence prevent reactionary churn
Job Requirements
• Product segmentation
• Business Intelligence
• Quantitative Methods
• Advance Data Mining
• Data Structure
• Data Visualization
• Research Data Management
• Experimental Design & Analysis
• SQL
• MS Office-MS Excel,
• MS Access, MS PowerPoint.
Job Description
Job Requirements
Job description
Job Title : IT & System Assistant
Location : Meiktila Zonal Office
Number of Position : 1
Type of Contract : Open
Reports to : IT Administrator
JOB PURPOSE
IT & System Support staff shall be in charge in providing support to Early Dawn employees in terms of all Software tools of work. He must be familiar with the Kredits System and can immediately provide assistance to any software related inquiries of Early Dawn Employees.
He shall be responsible in ensuring the integrity of the Kredits Database and can also provide assistance in generating pertinent reports.
With the support of Head of IT & MIS, he shall also be responsible in training and re-training employees on how to use Software tools especially Kredits System. He shall ensure that all employees can properly take advantage of all the Software Capabilities and Productivity tools of Early Dawn.
KEY RESPONSIBILITY
• Participate in system Implementation
• Installing and configuration client computer hardware system and applications
• Repairing and replacing equipment parts as required
• Supporting the roll-out new application
• Provides basic troubleshooting repair and maintenance for computer equipment and may assist with testing personal computer and hardware & software problem
• Arrange and manage for delivery of output to users
• Able to train application users
Desired Skills and Expertise
• Bachelor’s in computer information technology Degree (relevant education/ qualification)
• Minimum 1-2 years’ experience
• Excellent technical knowledge of network and hardware, including Microsoft platform
• Excellent Communication Skills
• Good in English and Myanmar Language Skills (reading, writing, understanding)... > • Good Interpersonal skill
• Able to Travel if required